[問題] 等機前才知自己國籍無法轉機
身邊有位外國朋友跟台灣旅行社購買機票飛往紐西蘭。
旅行社幫他訂了從桃園-澳洲，澳洲-紐西蘭的票。結果就在check in時航空公司告知他其國籍入澳洲轉機需辦簽證，因此無法搭乘該班機，造成金錢上損失。
請問這個情況是旅行社未盡告知義務or乘客需自行負責呢？
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