Re: [問題] DB 信用卡訂票
由於我不只寄了一封信給DB
所以我得到了不同人的回覆,
另一個客服說
Without proof that you owned the lost card the only possibility would be to
cancel the tickets and place new bookings.
但當我再回信給他問:can the copy of my lost credit card prove I owned it?
他又回我另一封信
The conductor is in charge of the correct ticket. As soon as you board the
train, please present the conductor with your online-ticket and your current
identification as well as documentation regarding your original
identification, and inform him/her that your online-ticket identification has
changed.
根據以上結論
我想,先上網更改線上票認證ID後
在搭火車時同時出示車票,新的認證卡,跟舊的認證卡文件證明
這張用舊的卡買的票應該就可以使用
如果是這樣的話,建議大家在出國前把自己用來購買車票的信用卡影印,
以防萬一
確切是否可行,可能要等到我之後能否在火車上通過才知道了
※ 引述《Valeriev (用心生活)》之銘言:
: 我寫信給DB,並且得到以下的回覆
: Dear xxx,
: thank you for your e-mail.
: For saver fares we recommend early booking at our website.
: It is always possible that due to early booking your card use for
: online-ticket identification (credit card, ec-card or BahnCard) is renewed.
: For security reasons a retroactive change of the online-ticket identification
: on your ticket is not possible.
: For your situation we can offer you the following:
: As soon as you board the train, please present the conductor with your
: online-ticket and your current identification as well as documentation
: regarding your original identification, and inform him/her that your
: online-ticket identification has changed.
: For any subsequent bookings please change your online-ticket identification
: in your profile under “My Data and Settings” -> “Online-Ticket Settings”.
: With kind regards
: 他是說我只要去上網更改線上購票認證方式
: 然後在搭車的時候告訴查票員就可以了
: 還是說,由於我購買的是特價票種
: 我就算更改認證方式我也不能夠使用我的票呢?
: 其實我不是很了解他的意思
: 謝謝大家的解答
: ※ 引述《mochayen (mocha)》之銘言:
: : DB車車長查票時,會把你付款那張信用卡拿去他的機器再過刷一次,
: : 以確認票據的合法性!所以他是認卡不認人!
: : 根據你的說法,你如果遺失你的卡片,而銀行未能及時開立證明。
: : 你的票很可能會被為無效票!如果持該車票上車,必須要重新購買!
: : 我自己就遇過一次,帶錯卡片,車長要我從新買車票,但沒有罰我錢!
: : 如果可能,請提早到DB櫃臺詢問或辦理相關事宜。
: : 如果你是買特價票,那車票可能真的沒法用了!
: : 總之,詢問DB的人是比較保險的!
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09/20 13:43, , 1F
09/20 13:43, 1F
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