[情報] 小心這家菲律賓(長灘島)的旅行社

看板Philippines (菲律賓)作者fenysun時間15年前 (2010/06/18 13:50)推噓0(0推 0噓 0→)

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即將到菲律賓的旅行旺季... 想在此提醒想自助的背包們!!! 請小心這些旅行社!!! TRAVELonline co. TravelDotCom co. 也請曾被菲律賓公司詐騙的背包們分享自身經驗 po在這裡也是希望版主可以重視.. 建立菲律賓不良業者的名單讓自助者們自保.. 必竟　跨國官司不若某國內電子大廠key錯售錢不認帳這麼好處理... 如果不好好建立起這些資訊!! 恐怕受害者會越來越多... 先表名... 這不是想唱雖大家...或是掃性... 但這種事不小心防犯往往會比事前耗費更多心力/錢...才能解決... 以下是超長文...慎入... --------------受騙事件　簡單描述--------------(後有簡單的證據) 我是訂Nami的delux room...3晚... 事發後我用自已殘破不堪的英文每天費時2~3小時寫了近50封信向Travel online據理力爭一個月下來無效後我就直接殺去菲律賓駐台經貿辦事處台中部 (有自已去辦過菲簽就知道該處) 那時候常去...由於敝人只是低薪階級的平民百姓對大家看來似乎不怎麼多的2萬多元遲遲無法釋懷所以該處處長也多次受敝人請託到處寫信求救甚至於聽處長的說法是他回台北總部開會也提出了我的事情所以台北總部才會寫信回『菲律賓觀光局』... 最後的回覆總是令人失望... 其實在找台北總部的後期... 我們也同時寫信給中華民國政府...台中市政府... 最後是台中市政府幫我們把這件事轉發給台灣外交部台灣外交部再把我們的資料傳給台灣駐菲辦事處最後終於在一年後三摧四請下...拿回1/3的錢... 但是還有2/3躺在這家公司... 到這裡讓我們來整理一下總共有哪些單位被找過菲律賓部份 1.Travelonline公司(Agent:Penny1名, Manager1名,共2名) 2.菲律賓駐台經貿辦事處台中分部 3.菲律賓駐台經貿辦事處台北總部 4.菲律賓觀光局 5.Makati City Goverment 台灣部份 1.台灣政府(馬小久信箱至今未回覆) 2.台中市政府 3.台灣觀光局 4.台灣駐菲律賓辦事處找了這麼多單位才要回1/3!! 鄉親啊!!! 付錢容易還錢難!! 最近我又和Travelonline這家公司搭上線現在這家公司的Director回說本公司從來沒聽說過你這件事 (鬼打牆了!!!你們的Manager回過我信... 再者就算敝人英文太差連mail address也會看錯你們的同鄉-菲律賓駐台辦事處處長寫的信總看過吧??) Director說當初騙我錢的這個Penny早就被他們fire了現在另起爐灶叫TravelDotCom這家公司所以這也就是為什麼敝人希望大家小心注意.. 一旦與這些公司結緣... 只有2種結果一是認賠二就是和我一樣每天除了工作耗費一年的時間和心力才拿回1/3的refound... -------簡單版的證據--------------- From fenysun To Penny <penny@travelonline.ph> Date Wed, Sep 24, 2008 at 1:07 PM Subject Re: FW: Confirmation Letter Dear Penny, I inquired the Nami's room rate from my friend works in Philippine government. He told me that the room rate costs about USD100 only. That's why I wrote u the mail. Furthermore, the time was too short for us to make an entire consideration. ( We received the package message at sep. 11, then were forced to make decision at sep. 12.) ( Peling said u want us to make a decision not beyond sep.13.) Though the higher price is a truth, I'm really appreciated with what u had done for us! Finally, could you tell me how much does the cancellation charge cost, and the details... Thank you very much! ========================= From Penny <penny@travelonline.ph> To fenysun Date Wed, Sep 24, 2008 at 5:52 PM Subject RE: FW: Confirmation Letter Dear Sasha, Why don't you inquire directly to Nami to ask for their price. I don't know where did they get that price. With regards to the option date to pay for the booking, it is the resort who gives that and not us as all reservations are based on first come- first serve basis.. We are just following resorts policy. Please see below cancellation policy. CANCELLATION POLICY : Notification of cancellation will have corresponding cancellation fees. The schedule of fees is shown below: NOTIFICATION BEFORE PEAK SEASON ARRIVAL DATE FEE Prior 45 Days Php 500.00/ Room . 45 -31 Days One (1) Night / Room 30 -15 Days 50% of Full Room Charge 15 – 0 Days / No Show Full Room Charge Regards,Penny ============================= From fenysun To penny@travelonline.ph Date ri, Sep 26, 2008 at 11:54 AM Subject e: Cancellation Letter from 我的名字 Dear Penny, I am sorry to tell you that I decide to cancel the package you provide for us at Sep, 11, 2008 ( I had already paid the whole expenses-USD704.55). From today (Sep, 26,2008) to my housing date (Nov, 13, 2008) , it still left 『47 days』; therefore, as the 『Cancellation Policy』you had mentioned at Sep, 24, 2008 『Prior 45 days, pay Php 500.00/ Room』, I will pay Php500 for the whole cancellation fees. ( I did order one room for three night.) Please let me know 1. How much money could I get back. 2. When could I get whole money back. Please answer me as soon as possible. Thank you very much for your help! Regards 我的名字 at Sep. 26, 2008 Cell phone:+886-9xxx =============================== From Penny <penny@travelonline.ph> To hen Sasha <fenysun@gmail.com> dateFri, Sep 26, 2008 at 5:41 PM subject RE: Cancellation Letter from 我的名字 Dear Sasha, I would like to inform you that the Php 500 cancellation charge is for our company only. That's our policy prior 45 days. For Nami, they will already charge you one night and that's their policy. Our cancellation charge is different from the resort's cancellation charge. Please think it over again and email me asap if you are really decided to cancell your booking. Thanks, Penny ============================ From fenysun To Penny <penny@travelonline.ph> Date Fri, Sep 26, 2008 at 7:01 PM Subject Re: Cancellation Letter from 我的名字 Dear Penny, Firstly, we did make a deal with "YOU", "NOT" Nami resort. Therefore, I believe that we do have to follow "WHAT YOU HAD MENTIONED (THE CANCELLATION POLICY) " in the earlier e-mail ONLY! Besides, in my earlier e-mail at Sep, 24 , 2008 I had asked you that "Finally, could you tell me how much does the cancellation charge cost, and the details..." Then, you reply the e-mail (Sep, 24, 2008) as following... "We are just following resorts policy. Please see below cancellation policy. CANCELLATION POLICY : Notification of cancellation will have corresponding cancellation fees. The schedule of fees is shown below : NOTIFICATION BEFORE PEAK SEASON ARRIVAL DATE FEE Prior 45 Days Php 500.00/ Room . 45 -31 Days One (1) Night / Room 30 -15 Days 50% of Full Room Charge 15 – 0 Days / No Show Full Room Charge" To follow your rules, the "Resorts Policy" ONLY MEANTIONED that "WE HAVE TO PAY Php 500/ Room" WITHOUT ANY OTHER CHARGE. I believe you and your company are rightful and with good faith, so please comply with the rule you told me. Thank you very much! 我的名字 Sep. 26. 2008 ================================= From Penny <penny@travelonline.ph> To fenysun Date Fri, Sep 26, 2008 at 7:33 PM Subject RE: Cancellation Letter from 我的名字 Dear Sasha, I was not able to mention to you about the resorts cancellation charge in my previous email. My apology as I only mentioned ours and this is an honest mistake. We already paid Nami on your room reservation and we will not be able to get the whole amount from them as what you are expecting because they will really deduct the 1 night charge once you cancelled your booking. This is their policy and i cannot do anything as this is already beyond our control. Hope you understand. Why don't you just pursue your booking anyway everything is already in place. Regards, Penny -- ※ 編輯: fenysun 來自: 118.171.75.73 (06/18 13:52)