Re: [討論] 有關之前AirBus Shop 3折的商品
他的客服回信好像都一樣! 不過我是五天前就寄信給他們客服
對方系統也自動回覆五天後回信,結果都是官方一樣的說法!
以下是原文回信
Dear customer,
we are pleased that you decided to order from Let's Shop Airbus.
However, we are very sorry that your order was affected by delivery and
logistics problems.
This was caused in part by exceptionally high demand. There were also
technical difficulties which meant that it was possible to order and pay
for items that were already sold out.
We greatly regret this and we would like to apologise to you.
At present, all orders are being processed swiftly and you will be
reimbursed for all sold-out products. This should be completed by the end
of July at the latest.
Until then, we kindly ask that you remain patient and refrain from
enquiring by e-mail or telephone.
Meanwhile, optimised processes will ensure a smooth procedure for new
orders.
We would like to thank you for your understanding and we hope that you
continue to enjoy our products.
Your Let's Shop Airbus team
※ 引述《Hisashi1124 (無)》之銘言：
: 小弟昨天寄信給客服,之前寄一次沒回信
: 想不到今天就回信了
: 我的單是5/26下的 然後一直處在Pending Payment
: 我是寫信去問說是不是我有哪些沒填到
: 造成我的狀態一直不是Processing
: 他的回覆大意是說
: 反映太熱烈了 所以他們有些東西賣完了
: 他信裡面是有提到對於賣完的商品沒能買到的會有補償
: 也不知道是不是真的啦
: 他們預計是最晚在7月底會處理完成
: 小弟我主要都是T shirt還有小Baby的衣服
: 有些是拿來送人的 T shirt沒有就算了
: 希望不是小Baby的沒了 因為有些是拿來送人的 總不能叫他晚點生
: 以上給大家參考一下
: 希望等可以等 但最後還是順利送到
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 122.122.134.68
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