Re: [心得] 酷航超賣 成田機場滯留24小時
看板Japan_Travel (日本旅遊)作者pest (這些分鐘妳有沒有想過我?)時間9年前 (2016/02/16 12:18)推噓39(40推 1噓 30→)留言71則, 41人參與討論串8/10 (看更多)
這種事其實台灣應該要積極立法處理,來參考一下美國運輸部的規定:
http://airconsumer.ost.dot.gov/publications/flyrights.htm#overbooking
對於非自願被請下班機的賠償:
- 抵達目的地時間延遲不到一小時:不用賠償
- 抵達時間延遲時間 1-2 小時 (國際線 1-4 小時):單程票價的 200%,以 US$650
為上限
- 抵達時間延遲時間超過兩小時 (國際線 4 小時) 以上,或航空公司未處理,
賠償單程票價四倍,以 US$1300 為上限。
- 即使你接受賠償,原機票仍有效,賠償金並不是買回該機票運你到目的地的權利。
- 如果有付額外金額買機上服務或升級而因為坐不上不能使用,必須退款。
以上規則不適用因天候等不可抗力造程的延誤,同時客人需要有已確認的訂位
並在規定時間內報到 (還有一些例外不過真正超賣跑不掉...)
與其在這邊爭論航空公司自己的條款,不如積極建議立委把這東西立法,
廉航要競爭很好,但我們自己應該也要把場子的規矩弄清楚,不要只是開記者會
這種沒啥實際用處的事。
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